Shipping policy

Thank you for shopping with us.

Processing & Shipping

Orders are processed and shipped through our fulfillment partners. Processing and delivery times may vary depending on product availability, destination, and carrier operations.

Delivery Estimates

Delivery times are estimates only and are not guaranteed. Actual delivery times may be affected by factors outside our control, including customs clearance, carrier delays, weather conditions, and periods of high demand.

Tracking Information

Where available, tracking information will be provided once an order has been dispatched. Please allow time for tracking updates to appear after shipment.

Multiple Packages

Items purchased in the same order may be shipped separately and arrive at different times.

Delays

While we work to ensure timely delivery, occasional delays may occur. We appreciate your patience and understanding if unexpected circumstances affect shipping times.

Contact

If you have any questions regarding your order or shipment, please contact our support team at:

Email: 

Shipping Policy

Thank you for shopping with us.

Processing & Shipping

Orders are processed and shipped through our fulfillment partners. Processing and delivery times may vary depending on product availability, destination, and carrier operations.

Delivery Estimates

Delivery times are estimates only and are not guaranteed. Actual delivery times may be affected by factors outside our control, including customs clearance, carrier delays, weather conditions, and periods of high demand.

Tracking Information

Where available, tracking information will be provided once an order has been dispatched. Please allow time for tracking updates to appear after shipment.

Multiple Packages

Items purchased in the same order may be shipped separately and arrive at different times.

Delays

While we work to ensure timely delivery, occasional delays may occur. We appreciate your patience and understanding if unexpected circumstances affect shipping times.

Contact

If you have any questions regarding your order or shipment, please contact our support team at:

Email: support@thejollypet.com